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Luxury Hotel Receptionist Training

Luxury Hotel Receptionist Training
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

Gain practical expertise in luxury hotel front desk operations, covering VIP guest handling, streamlined check-in processes, room allocation for early arrivals, and seamless coordination with housekeeping, concierge, and bell services. Master complaint resolution techniques, ethical upselling methods, overbooking strategies, and utilize ready-made scripts, emails, and templates to elevate guest satisfaction and drive revenue from the start.

Elevify advantages

Develop skills

  • Master luxury front desk operations for seamless 5-star guest service.
  • Coordinate PMS systems with housekeeping, concierge, and bell staff effectively.
  • Develop ethical upselling techniques to enhance revenue and guest experiences.
  • Excel in guest communications, including VIP handling and complaint resolution.
  • Manage overbooking and incidents calmly to retain guest loyalty.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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