Log in
Choose your language

Hotel Receptionist Training

Hotel Receptionist Training
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

Enhance front desk abilities through practical training on check-in, check-out, reservations, upgrades, overbooking management, guest communication, complaint handling, service recovery, billing, payments, corporate folios, time management, multitasking, professional behaviour, PMS operations, shift handovers, and inter-department coordination.

Elevify advantages

Develop skills

  • Master reservations by confidently managing overbookings, upgrades, and walk-in guests.
  • Excel at front desk duties including efficient check-in, check-out, and room assignments.
  • Develop precise hotel billing skills for payments, folios, refunds, and accurate audits.
  • Apply effective service recovery strategies to swiftly resolve complaints, noise problems, and difficult guests.
  • Enhance professional communication for team coordination, incident logging, and handling demanding shifts.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

FAQs

Who is Elevify? How does it work?

Do the courses have certificates?

Are the courses free?

What is the course workload?

What are the courses like?

How do the courses work?

What is the duration of the courses?

What is the cost or price of the courses?

What is an EAD or online course and how does it work?

PDF Course