Hotel Management Short Course
This short course equips hotel managers with essential skills for efficient operations, guest satisfaction, and revenue growth through practical strategies in front desk, housekeeping, team management, and upselling.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Hotel Management Short Course provides practical tools to manage a smooth, guest-oriented hotel. You will learn to optimise front desk operations, accelerate check-in processes, and organise housekeeping for timely room preparation. Develop effective daily team routines, manage guest complaints confidently, address service failures, and apply basic KPIs, upselling techniques, and 90-day plans to enhance satisfaction and revenue swiftly.
Elevify advantages
Develop skills
- Master guest recovery: resolve complaints quickly with intelligent, low-stress offers.
- Implement quick check-in systems: create 4–6 step workflows that reduce queues and improve reviews.
- Focus on revenue upselling: promote upgrades and extras clearly without pressuring guests.
- Build team coaching habits: conduct brief trainings, stand-up meetings, and feedback sessions that elevate service.
- Coordinate housekeeping: synchronise room status, maintenance, and early check-in procedures.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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