Hotel Course
This course provides comprehensive training in hotel front office operations, focusing on guest services, management systems, and team coordination to ensure excellent hospitality experiences.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This Hotel Management Course equips you with hands-on front office abilities to handle bookings, guest arrivals, departures, invoicing, and various payment options assuredly. Acquire straightforward dialogues for welcoming visitors, managing prompt check-ins, grievances, and disturbance matters, all while recording each encounter. Gain expertise in liaising with cleaning staff, preparing rooms, rectifying service lapses, key performance indicators, standard procedures, and everyday shift tasks to provide seamless, effective, and dependable stays for guests.
Elevify advantages
Develop skills
- Front desk tasks: quickly learn property management system for arrivals/departures, charges, and room availability.
- Visitor interaction: employ professional dialogues to welcome, confirm details, and address problems composedly.
- Service rectification: implement rapid solutions, appropriate reimbursements, and monitor performance metrics.
- Cleaning staff liaison: synchronize room conditions, evening preparations, and upkeep records.
- Hotel guidelines and security: manage morning alerts, disturbances, confidentiality, and essential protection measures.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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