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Hospitality Reception Training

Hospitality Reception Training
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This course equips you with essential skills for handling guest check-ins, effective communication, and smooth front desk duties. Master precise English phrases for welcomes, resolving issues, and managing complaints, alongside PMS tools, overbooking fixes, local advice, multitasking, and time management to ensure every guest experience is seamless and professional.

Elevify advantages

Develop skills

  • Professional check-in skills: swift, courteous, and regulation-compliant arrivals.
  • Guest issue resolution: composed English responses to calm and restore service.
  • Front desk management: proficient use of PMS, room tracking, and standard procedures.
  • Local knowledge sharing: precise directions, safety advice, and personalized tips.
  • Multitasking at reception: effectively prioritizing, handling lines, and maintaining composure.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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