Luxury Hospitality Course
This course equips professionals with essential skills to deliver exceptional luxury hospitality experiences, focusing on personalized service, guest journey optimization, and technology integration to enhance satisfaction and revenue.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Luxury Hospitality Course teaches how to provide elegant, customised service from before guests arrive until after they leave. Discover useful methods for training staff, preparing VIP information, handling in-room touches, adapting food and beverage plus spa services, charting guest paths, and blending technology. Gain expertise in fixing luxury service issues, safeguarding guest information, and applying straightforward procedures that boost contentment, feedback, and earnings swiftly.
Elevify advantages
Develop skills
- Luxury guest journey design: map, refine and elevate every touchpoint.
- Personalised stay crafting: tailor rooms, F&B, spa and activities from guest data.
- VIP arrival and check-in mastery: choreograph seamless, memorable welcomes.
- Service recovery for luxury guests: resolve failures with empathy and ROI in mind.
- Guest data and tech for hospitality: use PMS, CRM and privacy rules to personalise.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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