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Reservations Agent Course

Reservations Agent Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

The Reservations Agent Course equips you with practical skills to research U.S. intercity rail options, compare operators, schedules, and service classes, and create clear round-trip proposals for routes like NYC–Washington. You will learn to interpret client emails, ask targeted clarification questions, document reservations accurately, explain fare rules, manage changes and rebookings, and produce professional, client-ready confirmations consistently.

Elevify advantages

Develop skills

  • Client needs analysis: swiftly interpret travel emails into precise rail requests.
  • Rail research mastery: compare U.S. train routes, schedules, classes, and fares.
  • Option building: develop round-trip rail itineraries balancing price and time effectively.
  • Policy-savvy advising: clarify fare rules, changes, refunds, and optimal booking times.
  • Pro email communication: compose concise confirmations, updates, and rebooking proposals.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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