Car Rental Training
Master the intricacies of airport car rental operations tailored for the travel and tourism sector. This course covers fleet management, demand forecasting, cleaning procedures, risk control, and customer dispute resolution. Develop strategies to enhance revenue, safeguard your reputation, and ensure seamless rental services in high-pressure environments.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course equips you with essential skills for managing efficient and profitable car rental operations at busy airports. You will master fleet tracking, cleaning and maintenance scheduling, demand prediction, yield optimisation, and overbooking strategies to safeguard revenue. Gain expertise in risk mitigation, key performance indicators, and resolving customer issues using proven scripts, de-escalation methods, and recovery techniques for immediate application.
Elevify advantages
Develop skills
- Airport fleet oversight: efficiently track, clean, and prepare vehicles during peak periods.
- Demand prediction: anticipate last-minute bookings and optimise vehicle allocation for maximum profit.
- Yield safeguarding: implement overbooking, upgrades, and incentives while preserving revenue.
- Risk handling: address safety, service, and staffing challenges in demanding airport settings.
- Customer conflict resolution: de-escalate disputes and convert complaints into lasting loyalty.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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