APMR Agent Training
APMR Agent Training develops your expertise in providing safe assistance for passengers with reduced mobility, including emergency medical responses, effective communication with diverse needs, wheelchair and transfer techniques, service animal handling, and coordination with airport teams. This ensures dignified, regulation-compliant support in all airport scenarios, enhancing passenger journeys with confidence and professionalism.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This training equips you with essential skills to help passengers with reduced mobility safely and effectively. You will master health checks and emergency procedures, communication strategies for passengers with limited English or vision impairment, proper wheelchair handling and transfers, guide dog management, documentation processes, and seamless coordination with airlines, security, and medical personnel to ensure compliant and respectful travel experiences.
Elevify advantages
Develop skills
- Emergency response for unwell passengers: act swiftly, document accurately, and coordinate effectively.
- Safe mobility and wheelchair assistance: execute confident transfers and boarding procedures.
- Communication with low-vision and low-English passengers: use clear, calm, and respectful methods.
- Peak-time triage skills: assess needs rapidly and prioritize PRM support.
- Regulatory compliance for PRM and service animals: implement IATA, ICAO, and local regulations.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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