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Head Waiter Training

Head Waiter Training
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This Head Waiter Training course offers practical skills in leadership, crisis handling, and guest recovery. Participants learn to manage dining operations efficiently, coordinate with kitchen and bar teams, address staff shortages, handle complaints effectively, and boost team morale. It includes practical scripts, checklists, and templates to enhance service delivery, safeguard guest satisfaction, and ensure reliable high performance across all shifts.

Elevify advantages

Develop skills

  • Crisis management: Address equipment breakdowns and service disruptions promptly.
  • Team leadership: Conduct briefings, mentor servers, and sustain high morale in tough conditions.
  • Dining room oversight: Balance table sections, handle reservations, and maximise table turnover.
  • Kitchen and bar coordination: Control order pacing, mitigate delays, and uphold guest satisfaction.
  • Guest recovery: Swiftly resolve issues, offer compensations, and restore customer loyalty.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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