Choose your language

Telephony Training

Telephony Training
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This Telephony Training course offers a hands-on guide to contemporary VoIP and unified communications systems. Participants will learn to evaluate platforms, create call flows, establish numbering plans, and align features with user requirements. Additionally, they will develop end-user training programs, manage deployments effectively, and use targeted troubleshooting to swiftly address common problems, ensuring dependable operation of calls, messaging, and voicemail services.

Elevify advantages

Develop skills

  • Design VoIP and unified communications solutions by choosing platforms, aligning features, and securing SIP trunks.
  • Develop comprehensive numbering plans including user groups, extensions, and PSTN porting procedures.
  • Create models for unified communications call flows covering presence, softphones, remote access, queues, and voicemail.
  • Manage unified communications rollouts through strategic planning, pilot testing, launch support, and user adoption initiatives.
  • Perform rapid troubleshooting to resolve issues with softphones, logins, audio quality, and voicemail-to-email functionality.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

Your classes are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to change platforms... I thank you for everything you do, I've already recommended you to other people...
Giulio Carlo
Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can switch chapters and skip content I don't need.
Mariana Ferres
Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!
Luciana Alvarenga
Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos really help with learning.
André Felipe
André FelipePrompt Engineering Student

FAQ

Who is Elevify? How does it work?

Do the courses have certificates?

Are the courses free?

What is the course workload?

What are the courses like?

How do the courses work?

What is the duration of the courses?

What is the cost or price of the courses?

What is an EAD or online course and how does it work?

PDF Course