Air Headset Course
The Air Headset Mastery Course equips you to plan, install, and resolve issues with professional telecom audio systems. Delve into pairing techniques, codec selection, QoS management, interference control, and standard procedures to ensure pristine audio quality in high-pressure call centres and business settings, boosting efficiency and reliability for teams of any size.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Gain hands-on expertise in deploying, managing, and fixing advanced headsets for demanding voice setups. Master pairing with DECT, Bluetooth, softphones, and IP phones, grasp codecs and QoS principles, minimise interference, and use structured procedures for quick fixes. Conclude with templates, records, and guidelines ensuring reliable, crisp, uniform calls across large operations.
Elevify advantages
Develop skills
- Proficient headset pairing: Expertly configure DECT and Bluetooth in office environments.
- VoIP codec optimisation: Select G.711, Opus, G.729 for optimal audio and bandwidth efficiency.
- QoS and RF enhancement: Prioritise voice traffic while cutting Wi-Fi, DECT, and Bluetooth disruptions.
- Rapid audio issue resolution: Diagnose and correct echo, one-way audio, or dropouts swiftly.
- Uniform deployment practices: Implement firmware, templates, and SOPs for sites with 150+ agents.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
FAQs
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course workload?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an EAD or online course and how does it work?
PDF Course