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Air Headset Course

Air Headset Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

Gain hands-on expertise in deploying, managing, and fixing advanced headsets for demanding voice setups. Master pairing with DECT, Bluetooth, softphones, and IP phones, grasp codecs and QoS principles, minimise interference, and use structured procedures for quick fixes. Conclude with templates, records, and guidelines ensuring reliable, crisp, uniform calls across large operations.

Elevify advantages

Develop skills

  • Proficient headset pairing: Expertly configure DECT and Bluetooth in office environments.
  • VoIP codec optimisation: Select G.711, Opus, G.729 for optimal audio and bandwidth efficiency.
  • QoS and RF enhancement: Prioritise voice traffic while cutting Wi-Fi, DECT, and Bluetooth disruptions.
  • Rapid audio issue resolution: Diagnose and correct echo, one-way audio, or dropouts swiftly.
  • Uniform deployment practices: Implement firmware, templates, and SOPs for sites with 150+ agents.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

Your classes are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to change platforms... I thank you for everything you do, I've already recommended you to other people...
Giulio Carlo
Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can switch chapters and skip content I don't need.
Mariana Ferres
Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!
Luciana Alvarenga
Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos really help with learning.
André Felipe
André FelipePrompt Engineering Student

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