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Sphinx course

Sphinx course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This course teaches designing effective customer surveys, preparing and importing clean data, building reliable satisfaction and NPS metrics, analyzing segments, open-text feedback, and key drivers, and transforming findings into clear recommendations, executive summaries, dashboards, and manager-ready reports for data-driven decisions and continuous improvement.

Elevify advantages

Develop skills

  • Perform text analytics in Sphinx to quickly code themes and quantify customer feedback.
  • Prepare survey data by cleaning, recoding, and importing CX datasets into Sphinx efficiently.
  • Compute, validate, and interpret NPS and satisfaction metrics for customer experience.
  • Design clear, unbiased CX surveys that effectively capture the customer journey.
  • Create compelling insight reports from Sphinx outputs for managers and stakeholders.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

As suas aulas são perfeitas. Adquiri o pacote de um ano e, finalmente, tenho a oportunidade de acompanhar diversos temas do meu interesse sem precisar mudar de plataforma... agradeço por tudo o que fazem, já recomendei vocês a outras pessoas...
Giulio Carlo
Giulio CarloAluno de Marketing Digital
Eu gosto de como as lições são direto ao ponto e como eu consigo alterar capítulos e pular conteúdos que não preciso.
Mariana Ferres
Mariana FerresAluna de Fotografia
Gosto do conteúdo e do modo de apresentação e transcrição de vídeos, o que acelera o processo!
Luciana Alvarenga
Luciana AlvarengaAluna de Design de Unhas
A plataforma é rápida, simples de usar. A diversidade de conteúdo e os vídeos complementares ajudam muito no aprendizado.
Giulio Carlo
Giulio CarloAluno de Engenharia de Prompt

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