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office IT support course

office IT support course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This Office IT Support Course equips you with practical tools to confidently resolve common office IT problems. Master step-by-step fixes for Word startup failures, sluggish or crashing Outlook, and network printer issues, alongside secure remote access techniques, effective user communication, precise ticketing, and routine maintenance to swiftly address incidents and ensure seamless operations.

Elevify advantages

Develop skills

  • Microsoft Office troubleshooting: rapidly resolve Word and Outlook problems in office environments.
  • Network printer support: confidently handle slow printing, blank pages, or print failures.
  • Remote helpdesk processes: effectively triage, prioritise, and log support tickets.
  • Secure remote assistance: safely operate remote tools with clear user communication.
  • Preventive IT maintenance: implement fast checks, backups, and procedures to reduce incidents.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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