messaging training
Messaging Training equips technology professionals with skills to produce clear, assured emails and instant messages. It focuses on converting technical details for non-experts, communicating risks effectively, and applying practical templates and checklists to accelerate informed decision-making in the workplace. Participants gain confidence in professional communication across various channels.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course teaches you to craft clear and confident emails and instant messages that elicit quick, precise responses. You will learn to summarise updates, articulate risks, and simplify complex information into straightforward language for stakeholders. It covers professional tone, handling conflicts, and inclusive language, with hands-on templates, checklists, and tools for efficient updates, incident reports, and urgent communications.
Elevify advantages
Develop skills
- Write concise status emails outlining known facts, uncertainties, and action plans swiftly.
- Convert intricate technical concepts into simple language with executive-level impact summaries.
- Employ professional templates for emails and instant messages on incidents, access requests, and courteous reminders.
- Select appropriate communication channels and tones, distinguishing formal emails from brief, polite instant messages.
- Incorporate succinct, inclusive, and culturally sensitive phrasing in all technology-related communications.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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