beginner office training
Beginner Office Training equips tech professionals with foundational skills in support metrics like CSAT, NPS, and KPIs. Master basic spreadsheets for clean tables, craft one-page reports for PDF export, and compose polished emails for stakeholders. Gain efficient workflows to organise data and deliver actionable insights to your software team reliably.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This beginner course teaches how to transform basic data into professional updates using simple spreadsheets, clear tables, and key support metrics. You will create concise reports in word processors, export PDFs, and write effective internal emails, following guided workflows to ensure accuracy, consistency, and clarity in every document.
Elevify advantages
Develop skills
- Master support metrics: describe CSAT, NPS, and ticket KPIs simply and clearly.
- Excel at spreadsheet basics: construct neat tables with sums and basic formulas quickly.
- Produce professional reports: design concise one-page summaries for easy PDF export and distribution.
- Refine internal emails: write succinct, precise updates for technical and business teams.
- Optimise workflows: apply a consistent checklist from data gathering to completed reports.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
As suas aulas são perfeitas. Adquiri o pacote de um ano e, finalmente, tenho a oportunidade de acompanhar diversos temas do meu interesse sem precisar mudar de plataforma... agradeço por tudo o que fazem, já recomendei vocês a outras pessoas...

Giulio CarloAluno de Marketing Digital
Eu gosto de como as lições são direto ao ponto e como eu consigo alterar capítulos e pular conteúdos que não preciso.

Mariana FerresAluna de Fotografia
Gosto do conteúdo e do modo de apresentação e transcrição de vídeos, o que acelera o processo!

Luciana AlvarengaAluna de Design de Unhas
A plataforma é rápida, simples de usar. A diversidade de conteúdo e os vídeos complementares ajudam muito no aprendizado.

Giulio CarloAluno de Engenharia de Prompt
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