AI Course
4/5
Construct practical AI support assistants from the ground up. Gain expertise in NLP fundamentals, search and retrieval techniques, RAG implementation, evaluation processes, and iterative refinement to create, prototype, and launch dependable AI tools that enhance customer support and streamline internal operations in technology settings.

4.0 in the evaluation
from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course teaches designing and assessing effective AI support assistants comprehensively. Master NLP basics, tokenization, embeddings, semantic similarity, then deploy lexical, dense, hybrid retrieval for precise QA. Develop prototypes, leverage RAG and generation methods, establish intents and metrics, and outline enhancement plans with solid evaluation and oversight.
Elevify advantages
Develop skills
- Design AI support prototypes: rapidly construct minimal end-to-end assistant workflows.
- Engineer datasets: develop QA pairs, paraphrases, and test scenarios for support AI.
- Implement smart retrieval: integrate lexical, dense, and hybrid search for QA.
- Apply RAG and LLM prompts: produce reliable, context-based support responses.
- Evaluate and iterate: monitor metrics, minimise hallucinations, and deploy secure AI.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your classes are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to change platforms... I thank you for everything you do, I've already recommended you to other people...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can switch chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos really help with learning.

André FelipePrompt Engineering Student
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