AI Chatbot Course
Gain expertise in creating AI chatbots tailored for SaaS products. Learn to define intents, develop strong NLU systems, design engaging conversation flows, and execute practical deployments. Boost customer support, encourage product trials, and enhance satisfaction through data-informed, user-centric interactions that drive retention and conversions.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course teaches designing, building, and deploying effective AI chatbots for SaaS support. You will master NLU, intent modelling, user segmentation, and conversation flows for handling issues like billing, onboarding, and password resets. It covers rollout planning, success metrics, and ongoing content maintenance to keep chatbots accurate, brand-aligned, and conversion-oriented.
Elevify advantages
Develop skills
- NLU design and testing: create accurate intent models using real SaaS conversations.
- User journey mapping: quickly transform SaaS processes into effective chatbot scenarios.
- Conversation flow design: develop resilient multi-turn dialogues for support and sales.
- Chatbot tone and UX: produce brand-consistent, conversion-driven microcopy efficiently.
- Deployment and KPIs: roll out, track, and refine bots to improve CSAT and retention.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your classes are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to change platforms... I thank you for everything you do, I've already recommended you to other people...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can switch chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos really help with learning.

André FelipePrompt Engineering Student
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