AI Automation Course
Gain expertise in AI automation for customer email-to-CRM processes. Build AI agents, link RPA systems, minimise manual tasks, shorten response times, and improve data quality using strong monitoring, control measures, and human review steps. Learn to analyse workflows, craft effective prompts, integrate securely, and operate AI safely with KPI tracking.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course teaches mapping of manual email-to-ticket processes, spotting bottlenecks, and choosing automation priorities for best results. Design strong AI and RPA workflows, set data structures, and include human oversight. Select tools, ensure security, track performance, and monitor key metrics to keep customer support automation reliable, secure, and simple to manage.
Elevify advantages
Develop skills
- Design AI-RPA workflows: map email-to-CRM processes with clear human oversight points.
- Build strong prompts: create, test, and track LLM agents for ticket handling.
- Integrate tools quickly: link LLMs, RPA, and CRMs using safe APIs and logs.
- Operate securely: monitor KPIs, handle risks, and control AI automations.
- Analyse processes: measure issues and set automation scopes for high returns.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
FAQs
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course workload?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an EAD or online course and how does it work?
PDF Course