Social Mediator Training Course
The Social Mediator Training Course equips participants with essential skills for resolving community disputes effectively. Through practical training in conflict analysis, mediation facilitation, de-escalation techniques, agreement crafting, and ongoing monitoring, learners gain tools to foster safety, fairness, and lasting cooperation in neighborhoods, enhancing their social work capabilities.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course provides hands-on skills to assess community conflicts, facilitate inclusive mediation sessions, apply de-escalation and active listening methods, develop enforceable agreements, and implement follow-up strategies for sustained neighborhood harmony and cooperation.
Elevify advantages
Develop skills
- Community conflict analysis: identify actors, risks, and root causes swiftly.
- Mediation session facilitation: conduct structured, calm, outcome-driven sessions.
- De-escalation communication: apply nonviolent communication and active listening to defuse tensions.
- Agreement design: create clear, fair, enforceable community commitments.
- Follow-up and monitoring: ensure compliance, track results, and gauge satisfaction.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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