Mediation Agent Training
Develop essential mediation abilities for community social work. Master conflict assessment, stakeholder mapping, guiding inclusive discussions, and converting public space disputes into enduring community accords that promote safer, more united neighbourhoods through sustained collaboration and responsibility.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This training equips you with practical tools to assess conflicts in public areas, identify stakeholders, and foster trust among varied groups. You will learn to develop secure, inclusive mediation strategies, formulate actionable plans and community pacts, and collaborate with local officials. Additionally, acquire abilities in tracking progress, evaluating outcomes, and making flexible adjustments to maintain peace and collective accountability long-term.
Elevify advantages
Develop skills
- Conflict assessment: rapidly identify stakeholders, requirements, and strains in public areas.
- Mediation planning: organise secure, inclusive meetings with established dialogue methods.
- Facilitation techniques: guide discussion circles, world cafés, and role-playing with precise guidelines.
- Action pacts: jointly develop practical community agreements and monitoring strategies.
- Impact tracking: measure key indicators, collect input, and refine approaches as needed.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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