Quality Management in Archives and Libraries Course
Enhance cataloging accuracy and user services in archives and libraries through effective quality management techniques. The course covers identifying errors, defining SMART targets, monitoring performance indicators, mitigating risks, and implementing straightforward processes to improve precision, uniformity, and user contentment. Ideal for library professionals seeking sustainable quality enhancements.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course teaches assessment of cataloging and user service issues in archives and libraries, creation of clear quality indicators, and establishment of SMART, measurable goals. Participants gain skills in practical workflows for detecting errors, gathering feedback, monitoring services, developing action plans, managing risks, and maintaining improvements via tools, templates, and training.
Elevify advantages
Develop skills
- Design quality metrics for cataloging and service performance.
- Write SMART objectives for library quality goals.
- Implement workflows to detect and fix cataloging errors.
- Standardize user service with scripts and feedback systems.
- Plan actions to manage risks and maintain quality gains.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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