Reception Secretarial Training
Reception Secretarial Training equips you with essential front-desk skills to manage calendars, handle calls and visitors confidently, compose clear emails and maintain precise logs, and create professional impressions. Stay organized and efficient under pressure while keeping the office client-focused and running smoothly in any demanding environment.
from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This practical course builds strong front-desk skills for reception secretaries. You will learn to schedule appointments efficiently, manage calendars clearly, and use templates for polished written communication. Gain expertise in handling visitors, controlling calls, applying professional phone etiquette, keeping accurate logs, and preparing end-of-day reports to provide reliable support in busy office settings.
Elevify advantages
Develop skills
- Smart calendar management: schedule, reschedule, and avoid double bookings quickly.
- Front-desk workflow skills: manage visitors, calls, and deliveries seamlessly.
- Professional email writing: craft clear confirmations, updates, and summaries.
- Reception record keeping: create and update accurate visitor and call logs.
- Confident phone skills: apply scripts for holds, transfers, and difficult calls.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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