Public Service Administrative Secretary Training
This course builds essential skills for a public service administrative secretary, covering meeting preparation, accurate minute-taking, calendar management, effective citizen communication, conflict de-escalation techniques, and ethical support for officials and communities, enabling confident service delivery in public administration roles.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Gain practical skills in public service administrative secretary training to fully manage community consultations. Master agenda and calendar management, briefing pack preparation, citizen inquiry handling, professional email writing, precise minute-taking, action tracking, local office coordination, and ethical, confidential, inclusive practices for all public engagements.
Elevify advantages
Develop skills
- Public consultation support: coordinate stakeholders and ethical workflows.
- Meeting documentation: capture minutes, actions, and decisions with clarity.
- Agenda and calendar control: plan public events, travel, and key briefings.
- Citizen communication: write clear, respectful emails and de-escalation replies.
- Event logistics and accessibility: prepare venues, materials, and inclusive setups.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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