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Professional Receptionist Course

Professional Receptionist Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

The Professional Receptionist Course equips you with practical skills to handle visitors, phone calls, and messages confidently. You will learn proper etiquette for phone and email, effective ways to greet people, and nonverbal cues. Gain expertise in resolving conflicts, recovering from service issues, prioritising tasks, using scheduling tools, and keeping accurate records to provide efficient, organised, and professional front-desk support daily.

Elevify advantages

Develop skills

  • Conflict resolution at the front desk: handle complaints calmly and rebuild trust quickly.
  • Front desk time management: prioritise visitors, calls, and tasks in real time.
  • Professional in-person etiquette: greet, direct, and calm situations with assurance.
  • Telephone and email mastery: use clear scripts, maintain a polished tone, and take accurate notes.
  • Reception documentation skills: create precise logs, templates, and follow-up records.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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