Medical Receptionist Course
This course provides essential training for medical receptionists, focusing on efficient patient management, administrative skills, and compliance with privacy standards to ensure smooth clinic operations.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This Medical Receptionist Course equips you with practical skills to handle calls, arrange appointments, and ensure smooth patient movement with assurance. You will learn organised phone scripts, basic triage, essential intake procedures, and precise record-keeping while safeguarding confidentiality. Develop robust communication, dispute management, and professional conduct to manage hectic clinics effectively and provide a serene, orderly experience for patients.
Elevify advantages
Develop skills
- Professional call handling: employ scripts to triage, calm situations, and book securely.
- Smart scheduling: create efficient calendars for multiple providers with defined priorities.
- Patient intake mastery: record symptoms, history, insurance, and consent precisely.
- HIPAA-aware front desk: safeguard privacy while greeting and guiding patients.
- Conflict resolution: record complaints, de-escalate, and recognise when to escalate.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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