Medical Office Assistant Course
This course provides essential training for medical office assistants, focusing on front-desk operations, patient interaction, compliance, and administrative tasks in healthcare settings.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This Medical Office Assistant Course equips you with practical skills to handle clinic front-desk duties, including scheduling appointments, checking in patients, managing waiting room flow, and conducting phone triage. You will learn privacy practices aligned with HIPAA, effective patient communication, conflict resolution, basic billing and insurance procedures, electronic health record workflows, and efficient prioritisation to confidently support demanding healthcare teams with professionalism.
Elevify advantages
Develop skills
- Front-desk clinic workflow: master check-in, triage, and phone handling in a fast-paced environment.
- Medical privacy compliance: apply HIPAA regulations to calls, records, and reception areas.
- Patient communication: use scripts to manage conflicts, cultural differences, and caregiver interactions.
- Billing and insurance basics: verify coverage, explain charges, and process payments.
- EHR and records: manage data, notes, lab results, and scheduling with precision.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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