Mail Course
The Professional Mail Communication Course empowers Secretariat professionals to excel in business correspondence. Participants learn to structure letters and emails clearly, employ polite yet assertive phrasing for sensitive matters like payments and complaints, produce precise meeting minutes, and adhere to impeccable formatting and etiquette standards. This ensures every communication fosters strong relationships and delivers swift, effective outcomes in professional settings.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course equips you with skills to compose clear, structured business letters and emails that elicit prompt and precise replies. You will master straightforward English, impactful subject lines, logical flow, and appropriate formality levels for diverse recipients. Additionally, practice courteous but assertive language for handling payments, complaints, and delays; create accurate meeting minutes and action points; and implement expert formatting, proofreading, and email protocols for dependable, refined exchanges.
Elevify advantages
Develop skills
- Professional email structure: craft clear, polished messages fast.
- Polite yet firm wording: handle payments, delays, and complaints smoothly.
- Meeting emails and minutes: write sharp summaries and action-focused notes.
- Clear, concise style: use plain English, strong subjects, and precise dates.
- Formatting and etiquette: proofread, secure data, and follow email best practices.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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