School Secretary Course
This course provides essential training for school secretaries to handle administrative tasks, communication, and conflict resolution effectively in a school environment.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The School Secretary Course equips you with practical skills to manage front-desk duties, attendance tracking, and everyday communication confidently. You will learn professional email and phone manners, ways to calm conflicts, how to respond to complaints, and active listening with empathy. The course provides useful templates, tech advice, scheduling methods, and straightforward procedures to help you stay organised, safeguard student information, and assist families and staff effectively.
Elevify advantages
Develop skills
- Mastery in school communication: create clear and inclusive emails, calls, and notices.
- Skills in attendance management: track, report, and secure student records confidently.
- Efficiency at the front desk: manage phones, visitors, and tasks calmly during busy periods.
- Conflict de-escalation techniques: address parent concerns with empathy and clear actions.
- Expertise in event scheduling: organise sign-ups, rooms, and calendars easily.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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