Company Reception Training
Develop expert reception skills for secretariat positions: confidently greet visitors, handle check-ins and deliveries, safeguard confidentiality, resolve difficult encounters, and implement straightforward procedures for a secure, efficient, and hospitable front desk environment.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Company Reception Training equips you with practical tools to confidently handle visitors, calls, and deliveries. Master professional greetings, visitor intake and badge processes, privacy and data protection protocols, plus strategies for managing challenging situations and security issues. Includes ready-to-use scripts, templates, and checklists to ensure a secure, efficient front desk operation.
Elevify advantages
Develop skills
- Master visitor intake: swift, precise check-ins using badges and records.
- Deliver professional greetings: refined scripts for phone, email, and face-to-face interactions.
- Manage challenging visitors: composed de-escalation and effective security referrals.
- Uphold confidentiality: secure visitor data, documents, and package handling.
- Establish front-desk SOPs: design clear protocols, forms, and training aids.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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