from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This B2C Sales Course equips you to confidently steer customers towards suitable headphones, ranging from affordable wired options to high-end noise-cancelling varieties. Master aligning product features with genuine customer requirements, addressing hesitations, introducing enhancements and extras responsibly, and finalising sales using seamless methods. Foster reliability, enhance purchase rates, elevate average transaction amounts, and ensure customer contentment through straightforward initiation, follow-up support, and feedback approaches.
Elevify advantages
Develop skills
- Decoding customer insights: quickly identify underlying issues through attentive behavioural observation.
- Pitching based on value: connect requirements to advantages and position cost as a wise investment return.
- Mastering objections: neutralise worries, safeguard confidence, and maintain opportunities for additional sales.
- Ethical upselling: apply pricing insights and extras to rapidly increase average order value.
- Closing and aftercare: complete transactions effortlessly and improve feedback and satisfaction scores.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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