Client Manager Training
This course teaches B2B SaaS client management skills to cut churn, conduct impactful meetings, execute 90-day retention strategies, and plan 12-month growth. Perfect for sales professionals handling renewals, expansions, and key client ties, building confidence in driving lasting profitable relationships.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Gain practical tools for B2B SaaS client management to safeguard renewals and grow accounts. Master identifying churn risks, implementing 90-day retention plans, planning effective meetings, and coordinating team support. Develop expertise in risk evaluation, opportunity identification, and long-term expansion to foster stronger, enduring client partnerships.
Elevify advantages
Develop skills
- Spot B2B SaaS churn risks quickly and respond confidently.
- Design effective client meetings like kickoffs, QBRs, and renewals.
- Create 90-day retention plans to secure usage and renewals.
- Develop strategies for account expansion, cross-sell, and upsell.
- Assess risks and score account health to focus on key actions.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your classes are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to change platforms... I thank you for everything you do, I've already recommended you to other people...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can switch chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos really help with learning.

André FelipePrompt Engineering Student
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