Commerce Employee Training
Commerce Employee Training builds confident retail staff with strong customer service, time management, safety, and store operations skills—helping teams handle rush hours, resolve complaints, protect inventory, and boost sales with professional, friendly service.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Commerce Employee Training gives you practical skills to handle busy shifts with confidence. Learn simple tools for time management, clear communication, and natural add-on selling while keeping service standards high. Master checklists, dialogue templates, safety and incident procedures, loss prevention basics, and policy guidelines so you can support customers, protect the store, and perform reliably every day.
Elevify advantages
Develop skills
- Fast retail task triage: prioritise safety, service, and operations under pressure.
- Customer conflict resolution: de-escalate pricing and promotion disputes quickly.
- High-traffic sales talk: clear, polite scripts for cross-selling and loyalty pitches.
- Store operations essentials: POS basics, stockroom flow, and fitting room turnover.
- Retail risk control: incident reporting, loss prevention, and child safety response.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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