Quality Management Course
This course equips participants with essential skills to build and maintain a high-quality management system, focusing on process optimization, compliance with ISO 9001, and driving continuous improvement for enhanced organizational performance.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This Quality Management Course provides practical tools to establish a robust quality culture, map and manage key processes, and implement ISO 9001 effectively. You will learn to identify problems, apply root cause analysis, create KPIs and dashboards, handle suppliers, and introduce lasting improvements through defined procedures, training programmes, and audits that enhance performance and customer satisfaction.
Elevify advantages
Develop skills
- Implement PDCA, Kaizen and A3: resolve recurring quality problems swiftly.
- Map and manage processes: SIPOC, SOPs, poka-yoke and change control.
- Implement ISO 9001 in operations: audits, CAPA, records and compliance.
- Develop quality KPIs and dashboards: defect rate, Cpk, complaints and OTIF.
- Lead quality initiatives: training plans, stakeholder engagement and quick wins.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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