process training
Process Training empowers managers to optimise order-to-delivery processes. Participants learn to map workflows, establish SMART goals, conduct root cause analysis, and implement data-driven improvements that enhance on-time delivery, reduce errors, and provide reliable KPIs for ongoing performance gains across warehouse, systems, and service areas.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Process Training equips you with tools to enhance order-to-delivery efficiency. Master defining SMART goals, mapping value streams, identifying root causes, and implementing targeted improvements in warehouse operations, systems, and customer service. Gain skills in data collection, analysis, benchmarking, control planning, and piloting changes to shorten lead times, minimise errors, and improve delivery reliability.
Elevify advantages
Develop skills
- Define SMART goals for order-to-delivery processes.
- Conduct root cause analysis using DMAIC, 5 Whys, FMEA, and Pareto.
- Map end-to-end processes to identify and eliminate waste.
- Develop data-driven KPIs and lean dashboards for key metrics.
- Lead implementation through pilots, team training, and sustainment.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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