Strategic Behaviors Course
Master strategic behaviours to transform strategy into daily actions. Learn to redesign sales and operations, develop customer-centric KPIs, manage resistance, and lead 90-day change plans that enhance profitability, satisfaction, and team performance. This course equips leaders with practical tools to align teams and drive measurable results across functions.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Strategic Behaviours Course teaches how to convert strategy into clear, measurable daily actions. Participants learn to redesign sales processes, enhance customer-centric operations, and establish cross-functional processes that gather insights from every interaction. Key topics include defining effective KPIs, managing resistance and risks, and developing a targeted 90-day behaviour change plan to improve profitability, customer satisfaction, and team performance.
Elevify advantages
Develop skills
- Customer-centric operations: redesign workflows to boost loyalty and profit fast.
- Strategic KPI design: build simple, powerful metrics for sales, ops, and support.
- Behaviour-to-strategy mapping: turn goals into clear daily actions for each team.
- Practical change management: handle resistance, risks, and data gaming quickly.
- 90-day execution plans: craft focused behaviour change roadmaps for managers.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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