SME-SMI Training
SME-SMI Training empowers managers to construct role-based skill matrices, craft 12-week training initiatives, nurture in-house experts as trainers, and monitor KPIs, enabling compact teams to elevate quality, efficiency, and client satisfaction through straightforward, replicable processes that demand minimal resources.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This training equips you to design targeted 12-week programs, create role-specific skill matrices, and transform internal experts into skilled trainers. Master setting KPIs, monitoring progress with easy tools, applying microlearning and checklists, and establishing feedback systems that reduce errors, accelerate onboarding, and drive ongoing enhancements despite tight schedules and resources.
Elevify advantages
Develop skills
- KPI-focused training design: establish precise, trackable objectives for SME teams swiftly.
- Role-specific skill mapping: develop structured matrices for all service roles.
- Effective SME trainer preparation: convert subject experts into capable internal instructors.
- Efficient 12-week program rollout: implement training with negligible operational interruptions.
- Ongoing skill refinement: leverage basic audits and feedback mechanisms for continuous progress.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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