BPM (Business Process Management) Training
Gain expertise in BPM for order-to-delivery operations: map existing AS-IS processes, create improved TO-BE workflows, identify and fix root causes, and establish effective KPIs. Acquire practical tools to reduce errors, accelerate fulfilment cycles, and synchronise operations with organisational objectives in management and administration contexts.
from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This BPM Training equips you with essential tools to optimise Order-to-Delivery processes. Master documenting AS-IS workflows, setting precise scopes, conducting root cause analysis, and crafting TO-BE processes that minimise errors and delays. Excel in designing KPIs, building dashboards, benchmarking performance, and creating implementation roadmaps with robust change management and governance for sustainable, quantifiable outcomes.
Elevify advantages
Develop skills
- Text-based BPMN modeling: convert chaotic procedures into clear, efficient process flows.
- AS-IS and TO-BE mapping: document current processes, redesign, and optimise order-to-delivery workflows.
- KPI design for O2D: define, compute, and monitor key logistics performance metrics.
- Root cause analysis: use 5 Whys, Fishbone diagrams, and Pareto analysis to resolve order problems swiftly.
- Implementation roadmap: develop phased deployment plans, governance structures, and change management strategies.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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