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Agent Training

Agent Training
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This course offers a practical framework for CRM adoption success, from start to sustained results. You will learn to assess stakeholders, create custom learning paths, use effective change strategies, develop onboarding schedules, conduct compelling training sessions, handle disputes, and monitor KPIs via dashboards, evaluations, and feedback systems to ensure users stay engaged and meet business objectives.

Elevify advantages

Develop skills

  • Develop CRM adoption strategies to identify resistance and promote rapid, enduring user engagement.
  • Design stakeholder training by mapping roles and creating efficient, tailored learning programs.
  • Set up onboarding initiatives with structured six-week plans featuring defined milestones and activities.
  • Implement data-driven tracking of CRM usage, KPIs, and support data to evaluate return on investment.
  • Enhance communication and conflict resolution skills to unify managers, address objections, and sustain commitment.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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