Handling Workplace Conflicts Course
Gain expertise in resolving workplace disputes through practical HR techniques. The course covers conflict analysis, neutral facilitation of meetings and mediations, risk management for legal and reputational issues, and crafting action plans to rebuild trust, strengthen teams, and enhance overall productivity and collaboration.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course equips you with essential skills to identify conflict origins, evaluate team dynamics, and manage legal and reputational threats. You will master preparing case details, holding empathetic one-on-one sessions, facilitating structured group mediations, and developing action plans with follow-up measures and communication tactics to rebuild teamwork and safeguard performance.
Elevify advantages
Develop skills
- Identify conflict roots and HR risks swiftly.
- Conduct impartial individual discussions with empathy and documentation.
- Facilitate effective mediations by establishing rules and gaining quick agreements.
- Develop comprehensive action plans featuring timelines, metrics, and responsibilities.
- Utilize non-violent communication and interest-focused negotiation for equitable resolutions.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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