Workplace Empathy Course
This course equips professionals with skills to cultivate empathy in the workplace, leading to improved team dynamics, reduced conflicts, and enhanced organizational wellbeing through practical training and measurement techniques.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Workplace Empathy Course provides practical tools to foster respectful and psychologically safe teams. Participants learn essential empathy models, active listening, and feedback methods suitable for both in-person and remote environments. They design inclusive training sessions, role-playing exercises, and job aids, while evaluating outcomes using defined KPIs, surveys, and follow-up strategies to minimise conflicts, enhance wellbeing, and promote lasting behavioural changes throughout the organisation.
Elevify advantages
Develop skills
- Design empathy trainings: quick, scenario-based sessions for technology and hybrid teams.
- Lead empathetic conversations: feedback, de-escalation, and challenging one-on-one discussions with confidence.
- Use data to demonstrate impact: empathy KPIs, surveys, and relevant HR metrics.
- Facilitate safe practice: role plays, simulations, and inclusive group activities.
- Build ongoing support: reminders, manager check-ins, and peer networks for empathy.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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