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Basic Conflict Resolution Skills Course

Basic Conflict Resolution Skills Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This course equips you with key strategies to manage daily conflicts effectively. Master active listening, neutral phrasing, clear questions, nonverbal awareness, and constructive feedback. Gain skills to plan productive sessions, establish team guidelines, record disputes accurately, monitor resolutions, control personal responses, and lead dialogues towards equitable, enduring outcomes.

Elevify advantages

Develop skills

  • Identify conflict roots, trends, and build-ups swiftly in professional settings.
  • Conduct targeted one-on-one and group discussions for rapid resolutions.
  • Employ calming talk techniques like impartial words, attentive hearing, and personal statements.
  • Structure HR sessions with clear plans, rules, and tracking to avoid future clashes.
  • Maintain precise records of events, pacts, and obligations professionally.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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