Basic Conflict Resolution Skills Course
This Essential Workplace Conflict Resolution Training empowers HR staff to address office disagreements assuredly through hands-on methods in dialogue, session planning, record-keeping, and facilitation, fostering a more harmonious and efficient work environment. Perfect for building stronger team dynamics.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course equips you with key strategies to manage daily conflicts effectively. Master active listening, neutral phrasing, clear questions, nonverbal awareness, and constructive feedback. Gain skills to plan productive sessions, establish team guidelines, record disputes accurately, monitor resolutions, control personal responses, and lead dialogues towards equitable, enduring outcomes.
Elevify advantages
Develop skills
- Identify conflict roots, trends, and build-ups swiftly in professional settings.
- Conduct targeted one-on-one and group discussions for rapid resolutions.
- Employ calming talk techniques like impartial words, attentive hearing, and personal statements.
- Structure HR sessions with clear plans, rules, and tracking to avoid future clashes.
- Maintain precise records of events, pacts, and obligations professionally.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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