Assertiveness Training
This course equips HR professionals with assertive communication tools for confident boundary-setting and conflict management. Learn effective scripts to reject unfair requests, manage interruptions, and conduct calm discussions while preserving positive relationships and promoting a healthy work environment. Practice real-world scenarios to build lasting skills for daily workplace success.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Gain skills to communicate assertively in tough work situations with poise and respect. Master scripts for saying no to unreasonable demands, handling persistent follow-ups, and addressing disruptions politely. Develop essential techniques through practice scenarios, receive guidance, and craft your own plan to establish limits, ease stress, and express yourself boldly each day.
Elevify advantages
Develop skills
- Assertive communication in HR: use I-statements, control tone, and apply body language effectively.
- Boundary setting in HR: decline requests, redirect duties, and suggest balanced solutions confidently.
- Conflict handling in HR: navigate resistance, disruptions, and difficult conversations with composure.
- HR email and script drafting: clearly state agreements, timelines, and resource limits.
- Personal assertiveness strategy: leverage SMART objectives, input, and simulations for growth.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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