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Debt Collector Training Course

Debt Collector Training Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

The Debt Collection Training Course equips you with practical tools to handle overdue accounts confidently. You will learn compliant communication, de-escalation techniques, and objection handling, create sustainable payment plans, and apply portfolio segmentation to focus outreach efforts. Gain expertise in contact strategies, legal obligations, quality assurance standards, and wellbeing practices to boost recovery rates while safeguarding customers and your organisation.

Elevify advantages

Develop skills

  • Conduct professional debt collection calls: manage objections, de-escalate situations, and close deals quickly.
  • Design payment plans: develop compliant, affordable, and feasible repayment arrangements.
  • Analyse portfolio risks: segment accounts, assess risks, and prioritise outreach.
  • Master compliance: implement FDCPA regulations, contact restrictions, and documentation protocols.
  • Apply collections quality assurance and ethics: oversee calls, safeguard borrowers, and avoid burnout.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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