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Relationship Management Course

Relationship Management Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This Relationship Management Course teaches you to assess account health, identify key stakeholders, and detect early signs of customer loss using straightforward metrics and signals. You will learn to create 90-day plans for stabilising accounts, conduct results-oriented quarterly business reviews, and establish governance to avoid escalations. Practice handling tough discussions, rebuilding trust after problems, and developing safe strategies for upselling and expansion supported by business cases focused on return on investment.

Elevify advantages

Develop skills

  • Account risk assessment: quickly identify signs of customer loss and threats to revenue.
  • Stakeholder identification: align objectives, influence choices, and gain supporters.
  • Mastery of challenging discussions: manage problems, negotiate, and restore confidence.
  • Upsell planning: create low-risk trials, return on investment justifications, and growth initiatives.
  • 90-day strategies: develop targeted plans for stabilisation and expansion with defined performance indicators.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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