Knowledge Management Course
This course equips participants with essential skills to implement effective knowledge management systems, focusing on workflows, taxonomies, gap analysis, roadmaps, and performance tracking to minimize knowledge loss and improve organizational efficiency.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This Knowledge Management Course teaches you how to capture, validate, and maintain vital know-how using clear workflows, practical templates, and simple taxonomies. You will learn to identify knowledge gaps, create an effective storage model, outline roles and responsibilities, and develop an implementation roadmap with measurable KPIs to help your organisation reduce knowledge loss and enhance daily operations.
Elevify advantages
Develop skills
- Design lean knowledge maps: build simple, scalable taxonomies quickly.
- Set up KM workflows: capture, approve, publish, and retire content efficiently.
- Diagnose KM gaps: spot silos, loss risks, and search issues in your firm.
- Launch KM roadmap: pilot quick wins, scale adoption, and embed governance.
- Track KM impact: define KPIs, dashboards, and feedback loops that drive use.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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