Consulting Course
This course equips participants with essential consulting skills for omnichannel retail, covering diagnosis, analysis, planning, recommendations, and execution for performance improvement.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This Consulting Course provides a practical toolkit to diagnose omnichannel retail performance, from identifying root causes to conducting data-driven analysis and defining problems clearly. You will learn to design focused workplans, interpret key metrics, develop impactful recommendations, estimate financial impacts, and create implementation roadmaps with robust governance, KPIs, and change management for quick and sustainable outcomes.
Elevify advantages
Develop skills
- Root cause diagnosis: quickly identify operational, digital, and people issues.
- Data-driven analysis: use retail KPIs, cohorts, and VOC to detect profit leaks.
- Consulting workplans: create precise omnichannel diagnostics for busy executives.
- Impactful recommendations: develop ROI-supported initiatives for revenue, cost, and CX.
- Execution roadmaps: plan pilots, KPIs, and governance for retail transformations.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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