Business Process Management Course
This Business Process Management Course provides practical tools to map existing workflows, spot inefficiencies, and create a smooth order-to-delivery process. You will learn to establish clear roles, implement governance and change management, define effective KPIs, and conduct data-informed experiments. In a concise, targeted format, you receive templates, checklists, and techniques to apply right away for better performance and dependability.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This Business Process Management Course provides practical tools to map existing workflows, spot inefficiencies, and create a smooth order-to-delivery process. You will learn to establish clear roles, implement governance and change management, define effective KPIs, and conduct data-informed experiments. In a concise, targeted format, you receive templates, checklists, and techniques to apply right away for better performance and dependability.
Elevify advantages
Develop skills
- Map and redesign order-to-delivery: develop clear, efficient future-state flows.
- Document processes quickly: create maps, SOPs, checklists, and change control guides.
- Define roles and RACI: specify ownership, handoffs, and escalation routes.
- Build KPI dashboards: monitor lead time, errors, on-time delivery, and first-contact resolution.
- Run PDCA experiments: test process modifications and expand only successful ones.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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