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Salon Protocol & Client Care Training

Salon Protocol & Client Care Training
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

Salon Protocol and Client Care Training equips you with essential skills for handling client consultations, tailoring services to their needs, and discussing prices confidently. Master professional reception practices, effective communication via phone, SMS, email, and face-to-face, along with strategies for scheduling, managing complaints, no-shows, and cancellations to ensure smooth salon operations and valued client experiences every time.

Elevify advantages

Develop skills

  • Expert client consultations: quickly align hair goals with appropriate services.
  • Confident salon communication: use effective scripts for calls, texts, and personal interactions.
  • Master smooth scheduling: optimise bookings, manage waitlists, and allocate stylist time efficiently.
  • Professional front desk etiquette: greet warmly, rebook appointments, and retain loyal clients.
  • Calm conflict resolution: handle complaints, no-shows, and refunds professionally and effectively.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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